Support for Parents

Family Intervention Service

At Birley Primary Academy, we are committed to ensuring that our children and their parents and carers are happy and well. If you ever need a chat to discuss any issues of concern, then we’re always here to listen and help!

As part of our commitment, we also work closely with different agencies to provide help and support for our families, including The Family Intervention Service (FIS).

FIS use the solution focused Signs of Safety approach to identify the strengths, needs and ambitions of families, and to build their naturally occurring support network of family and friends. They are a consent-based service that works collaboratively with families and relevant professionals to improve the wellbeing of children by improving the safety and nurture at home, supporting good physical and emotional health, encouraging engagement with positive community activities and education, and by ensuring that any additional needs are supported. The academy or parents and carers can arrange an advice session with the school link intervention worker – Simon Holden.

The service can support and advise on a wide variety of issues which families may face. These include;

  • Getting a good education – behaviour and parenting skills
  • Family relationships
  • Mental and physical health
  • Promoting recovery and reducing harm from substance misuse
  • Secure housing & financial stability

Simon will meet with you in a quiet and confidential space at the academy with a member of school staff to support you in discussing any issues you may have. We will then work together to help you address your needs. Please let either Mrs K  Widdowson (SENDCo), Mrs H Garratty or Mrs R Garrity (Safeguarding and Inclusion Team) know if you would like to take advantage of this service so an appointment can be arranged.

If you wish to self-refer you can do this by contacting The Early Help Hub on 0114 2037485.

Further Information about wider services that offer Early Help in Sheffield can also be found below:


Shelter offer advice and support for housing issues and homelessness, including legal advice. Please visit their website at for information about their offer and online advice and chat. The address for the Sheffield office as well as contact numbers can be found below:

Address: 33-37 Hereford Street, Sheffield, S1 4PP
Emergency National Helpline 0808 8004444. Legal Phone Line: 03445 151776.

Citizens Advice

Citizens Advice offer advice on benefits, finances, employment rights and advocacy. Please either visit their website for more information or phone the advice line to explore the support they can offer:

Advice Line: 0808 278 7820

Community Youth Teams (CYT).

Community Youth Teams (CYTs) are a specialist service for vulnerable young people aged 10-18 years. They are a targeted, early help service which aims to support young people into positive destinations and reduce the likely-hood of them entering the criminal justice system

Contact Number: 0114 2057450

Sheffield Parenting Hub

The Sheffield Parenting Hub offer seminars and discussion groups that can be accessed via the link below. Alternatively, you can also call the team to discuss group programmes on the number below:

Website Link: Contact Number: 0114 2057243

Young Minds

Young Minds offer a tailored information, advice and support service to parents and carers who are concerned about their child’s mental health. 

Parents Helpline: 08088025544 (Monday 9:30am-4pm)

CAMHS Crisis Support

The CAMHS Crisis Support Team is a team that is available to support with any immediate concerns regarding a child or adolescent’s mental health. Contact information can be found below:

Phone: 0114 226 2348 or 0114 271 6540 between 9am and 5pm.

Sheffield Mental Health Guide

This is a fantastic online resource with a full list of emotional health and wellbeing services. It can be accessed through the web link below:


Cruse Bereavement Support

Cruse Bereavement Support are a team of volunteers trained in all types of bereavement that can help you make sense of how you are feeling. Details around the support can be found below:

Contact Number: 0808 8081677

SAYIT (Sheena Amos Youth Trust)

SAYIT works with young people aged 8-25 and professional to make reals live better. They can provide practical support to LGBTQ+ young people and host parent and carer groups.

Contact Number: 0114 2012633

Sheffield Young Carers

Sheffield Young Carers is a service dedicated to helping young carers across Sheffield.

Contact Number: 0114 2584595